Last Updated: [21 February 2025]

Introduction

Welcome to duniafesyen.com, operated by iNiaga Global Sdn Bhd (1495204-W) (“we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit duniafesyen.com (the “Site”) and use our services (the “Services”).

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal or regulatory requirements. Updates will be posted on the Site with a revised “Last Updated” date. If there are significant changes, we will notify users via email and a website notice.

Information We Collect

We may collect and process the following types of personal data:

A. Information You Provide Directly:

  • Personal Information: Name, email address, phone number, and postal address.
  • User-Generated Content: Reviews, comments, and other content you submit.
  • Customer Support Data: Information provided in customer inquiries and communications.

B. Information Collected Automatically:

  • Usage Data: Data about your interaction with the Site, including pages visited, IP address, device and browser information.
  • Cookies and Tracking Technologies: Google Analytics, Facebook Pixel, and other similar technologies.
  • Location Data: General geographic location based on IP address.

We do NOT collect payment information directly, as transactions are processed through third-party payment gateways.

How We Use Your Information

We use your personal data for the following purposes:

  • Order Processing & Delivery: To process and fulfill your purchases.
  • Customer Support: To respond to inquiries and provide assistance.
  • Marketing & Advertising: To send promotional emails (with user consent) and optimize advertisements.
  • Analytics & Improvements: To track website traffic, improve user experience, and analyze trends.
  • Security & Fraud Prevention: To detect and prevent fraudulent, unauthorized, or illegal activities.

Sharing Your Information

We do NOT sell or share your personal data with third parties, except as necessary to process payments via Stripe, PayPal, and Billplz, or as required by law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and monitor website activity. Users can manage cookie preferences through their browser settings. Blocking cookies may affect certain functionalities of the Site.

Your Rights & Choices

As a user, you have the following rights:

  • Access & Update: You can view and update your personal information through your account settings.
  • Request Deletion: You may request deletion of your personal data by contacting us at hello@duniafesyen.com.
  • Opt-Out of Marketing: Users can unsubscribe from promotional emails at any time.

Data Security

We implement strong security measures, including:

  • SSL encryption for data transmission.
  • Secure payment processing through trusted third-party providers.
  • Restricted access to personal data to authorized personnel only.

Third-Party Services

Our Site integrates with third-party platforms, including:

  • Payment Providers: Stripe, PayPal, Billplz.
  • Advertising Services: Google Ads, Facebook Ads.

These third parties have their own privacy policies, and we encourage you to review them.

Children’s Privacy

We do NOT knowingly collect data from children under 13, nor do we target content towards children.

Data Retention

We retain personal data only as long as necessary for business and legal purposes, including fulfilling transactions, complying with laws, and resolving disputes.

International Data Transfers

If your data is transferred outside of your country, we take measures to ensure compliance with applicable privacy laws.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Company Name: iNiaga Global Sdn Bhd (1495204-W)
  • Address: No 46, Jalan Semilang 1, Taman Seri Putera, 42700, Banting, Selangor.
  • Email: hello@duniafesyen.com

By using our Site, you consent to this Privacy Policy. If you do not agree with any terms, please discontinue use of the Site and Services.

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